Terms of Service

Legal Notice

All notices from TOMGEROUMUSIC to You may be emailed within thirty (7) business days after posting. Notices from You to TOMGEROUMUSIC shall be made either by email, or mail queries to: PO BOX 7813, PORTER RANCH, CA 91327.

Copyright Notice

All content appearing on this Website is the property of TOMGEROUMUSIC.
Copyright © [2024] TOMGEROUMUSIC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © [2024] TOMGEROUMUSIC. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TOMGEROUMUSIC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TOMGEROUMUSIC or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TOMGEROUMUSIC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TOMGEROUMUSIC believes that customer conduct violates applicable law or is harmful to the interests of TOMGEROUMUSIC and its subsidiaries.

Privacy Policy

TOMGEROUMUSIC does not collect or share any data of our customers. We do encourage customers to signup for our email list for new release and event information.

Shipping and Delivery

At this time, TOMGEROUMUSIC ships merchandise by United States Postal Service to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, TOMGEROUMUSIC ships merchandise by United States Postal Service to Canada, Mexico, Australia, New Zealand, UK, Singapore, and South Africa. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Return Policy

Overview

Our refund and returns policy lasts 30 days only on items received damaged.

To be eligible for a return, please send a picture of the product and the condition that you received the product in to info@tomgeroumusic.com, along with your order #, name & date purchased. You will be notified within three business days of the status of your return request.

Please do not send your purchase back without a formal approval as it will not be honored.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment through PayPal.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@tomgeroumusic.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@tomgeroumusic.com and send your item to: PO BOX 7813 PORTER RANCH. CA 91327.

Shipping returns

To return your product, you should mail your product to: PO BOX 7813 PORTER RANCH. CA 91327.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at info@tomgeroumusic.com for questions related to refunds and returns, or chat with us through our web-store Mon-Fri during chat hours.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. TOMGEROUMUSIC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

TOMGEROUMUSIC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. TOMGEROUMUSIC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

TOM GEROU MUSIC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL TOM GEROU MUSIC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by TOMGEROUMUSIC.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. TOMGEROUMUSIC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not TOMGEROUMUSIC.
The inclusion of material on this server does not imply any endorsement by TOMGEROUMUSIC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although TOMGEROUMUSIC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Purchase Options

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). TOMGEROUMUSIC reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. TOMGEROUMUSIC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of TOMGEROUMUSIC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and TOMGEROUMUSIC with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and TOMGEROUMUSIC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by TOMGEROUMUSIC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.